Code of Conduct

At PLLAY, we are a team of passionate gaming enthusiasts. It is our desire to create a community of equally passionate individuals who wish to compete in and/or watch social gaming events. In order to do so, we aspire to create matches, events and tournaments that are engaging, fun, and welcoming to all players and spectators.

As the gaming world is ever evolving, this document will continue to change. Any changes to this document will be posted online and on our mobile applications. Your continued participation in any match, event or tournament, either as a player or spectator, means that you consent to the rules below, and any updates. We recommend that you review the Code of Conduct (the “Code”) regularly to ensure you are aware of your rights and responsibilities.

The following Code applies to all online, mobile and live events and tournaments operated by PLLAY Labs, Inc.

The Code is meant as a guide to ensure that all players compete in a fair and sportsmanlike manner, and that players and spectators demonstrate appropriate social behavior. Anyone participating in or watching an event or tournament is bound by the Code, and may be asked to leave the venue, and if applicable, disqualified or prohibited in participating in future events or tournaments if they fail to do so.

The following rules apply to individuals participating in a match, event or tournament (each a “player”).

All players are expected to conduct themselves in a manner that reflects positively on the match, event or tournament, including all individuals and organizations affiliated with the match, event or tournament.

Competition:

Players are expected to compete to the best of their ability at all times during the match, event or tournament, and must at all times act in accordance with the rules for the match, event or tournament, including any direction given by the administrator, customer service or anyone acting on its behalf.

Cheating is defined as any act that gives one player a competitive advantage over another. If a player feels that they have been cheated by another player, that players must raise their concern by providing as much detail as possible through the online dispute process, customer service email or an administrator for in-person events. Complaints should always be accompanied by video or photographic evidence, if available, or other documentation to validate the claim. All complaints will be handled on a case-by-case basis, and depending on severity may result in: i) an initial warning, or for a second offense, immediate forfeit of the current game or match; ii) immediate forfeit of current game or match; or iii) immediate disqualification from the event or tournament and prohibition from participating in future events or tournaments. Examples of cheating include, but are not limited to:

• Collusion and Match Fixing, defined as any agreement between two (2) or more players to disadvantage opposing players
• Hacking or modifying the game
• Using a prohibited class, team, weapon, item, or action during a game
• Spectating an opposing players’ monitor or live streams
• Using restricted hardware or equipment during a game
• Using any player that was not registered during registration
• Intentionally disconnecting from any game prior to its official conclusion
• Exploiting known in-game bugs, glitches, and unintended game features to disadvantage opposing players

Sportsmanship:

We are committed to providing players with a competitive environment that is free of harassment and discrimination. To that end:

• Players may not use language in relation to the event or tournament that is deemed by the administrator to be obscene, foul, vulgar, insulting, threatening, abusive, or otherwise offensive or objectionable.
• Players may not engage in the harassment of a country, private person or group of people through contemptuous or discriminatory words or actions on account of race, skin color, ethnic, national or social origin, ability, gender, language, religion, political opinion or any other opinion, financial status, birth or any other status, sexual orientation or any other reason.

Prohibited Content:

• Language that is obscene, foul, vulgar, insulting, threatening, abusive, or otherwise offensive or objectionable;
• Language that espouses insults, hate or harassment, or is demeaning towards individuals or groups; or
• Content that may infringe the rights of any third party, including but not limited to intellectual property rights, or rights of a person, including parodies or satirical references to third party intellectual property.

General:

• Players are expected to respond to requests from administrators in a timely manner. Players may not disclose any confidential information provided by administrators or any parties related to the event or tournament, by any method of communication, including all social media channels.
• In addition to the Code of Conduct, players may be obligated to comply with any rules or regulations imposed on them by PLLAY, the game manufacturer or equipment providers (i.e. terms and conditions associated third party accounts required for participation in an event or tournament, including but not limited to PlayStation, Xbox, Epic, Blizzard/Activision, Take-Two, or Electronic Arts).

All decisions regarding the enforcement of the Code are at the discretion of the Administrator and are final and binding.

Last updated: March 18,2020